These terms and conditions apply to anyone who books training or contacts Train Nutritional via email or by phone. Instruction by a client to commence nutritional coaching, personal training, attend group sessions or purchase any other service I provide will constitute acceptance of these terms and conditions.
Trainer Obligations
• Jo Meiklejohn is a fully qualified personal trainer, accredited on the Register of Exercise Professionals at Level 3
• Jo Meiklejohn will use her knowledge and experience to design safe and effective programmes of exercise that will consider your personal goals, level of fitness, lifestyle and medical history
• Jo Meiklejohn will conduct adequate health screening through use of a PAR-Q prior to commencing any exercise
• Jo Meiklejohn will request a letter of 'medical clearance' from your GP prior to commencing any exercise if you have any medical conditions that may affect your training
Client Obligations
• You will be required to complete a PAR-Q health screening form prior to commencing your first session.
• You must inform Jo Meiklejohn of any medical condition, injury or illness that may affect your ability to take part in physical activity
• Jo Meiklejohn cannot be held liable in any way for any undeclared or unknown medical conditions
• You must provide further information from your GP if required by Jo Meiklejohn
• You understand that Jo Meiklejohn is not able to provide medical advice
• You are required to wear appropriate clothing and footwear for all training
• You understand that there are risks involved in participating in any physical activity programme. If you sustain an injury whilst participating in training, you acknowledge that Jo Meiklejohn is in no way responsible, except where the injury was caused by their gross negligence or an intentional act
Payment
• Jo Meiklejohn will outline all payment options available to you prior to or during your first session
• Payment for block bookings must be made in full before the first session - sessions do not have to be scheduled at the time of booking
• Accepted payment methods are cash, cheque or bank transfer
Refunds
• Block booking - a full refund will be given if a block booking is cancelled at least 24 hours prior to participating in the first session
• No refunds will be issued once training has commenced
• Block bookings are non-transferable and must be used within six months of purchase, unless agreed in advance
Cancellations
• 24 hours notice is required for cancellation of sessions
• Less than 24 hours notice will incur full payment of the session
• Jo Meiklejohn will take unforeseen events into consideration at her discretion
Lateness
• If you are late to a session, Jo Meiklejohn cannot guarantee that the session will be extended beyond the planned finish time
• If Jo Meiklejohn is late to a session, additional time will be added to that session or to a subsequent session
Health & Safety
• Jo Meiklejohn is responsible for ensuring all equipment used is in good working order
• If sessions are conducted on your premises, you are responsible for ensuring the environment is safe to exercise in
• Jo Meiklejohn has £5 million public liability insurance cover.
Intellectual Property Rights
• Any materials including programmes and nutritional services material made available to you by Jo Meiklejohn will at all times remain the property of Jo Meiklejohn and are subject to copyright
• You agree to use such materials only for your own personal development and not to copy, publish or reproduce these materials
Liability
• This Liability section applies only to the extent permitted by law. For the avoidance of doubt, the trainer does not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Jo Meiklejohn's negligence or wilful default, or (b) fraudulent misrepresentation
• Jo Meiklejohn does not accept liability (except as set out below) for any errors and omissions and reserves the right to change information, specifications and descriptions of listed packages and services. Jo Meiklejohn will do her best to correct errors and omissions as quickly as practicable after being notified of them
• Jo Meiklejohn does not accept any liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of services purchased from Jo Meiklejohn or any other damage howsoever caused
• Jo Meiklejohn is not liable for loss or damage to your property
• Jo Meiklejohn is not liable if you ignore their recommendation, at any time, to seek medical advice
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